ACC will still provide partial cover for your accident.

Physiotherapists as primary providers can lodge your claim.

Lodging your Claim

An ACC claim may be lodged through a health provider, such as a physiotherapist or a GP, generally whoever you see first for the injury.

To qualify for ACC, you need to have had an accident occurring at a specific time and this should involve an external force.

For example:  playing soccer, was tackled and fell, hurting ankle.

If you are not sure whether you can claim ACC, speak to us about how the injury occurred.  If your claim is accepted, you will be allocated a certain number of treatments depending on the diagnosis.  These range between 8 and 16 treatments.

Please be aware that ACC will decline your claim if they deem it to be a gradual process or has come on gradually over days, weeks or months.

Remember “A” stands for accident.

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If you have reached the maximum number of treatments for your injury, and you still require treatment, your physiotherapist can request further treatments.  During your treatments, we will have collected outcome measures to assist ACC in their decision-making process.

At Central City Physiotherapy, we have experienced that ACC are usually reasonably fair about this decision making process.

ACC is a great privilege for New Zealanders.  Yes, we pay for it in our levies, but on the whole it seems to work well for most of us.